SHIPPING & RETURNS

TIMING

In stock pieces are available immediately. As our demand is high, some pieces may be out of stock. You may select a different piece or continue to wait for our next limited production to become available.

SHIPPING

Mortimer offers Free Economy UPS shipping on all orders within the United States.  Expedited UPS shipping is available at the customer's cost.

(International shipping for all orders is calculated at checkout. Customs and Duties fees are the responsibility of the customer and are given the option to pay them at checkout.

RETURNS

Items are eligible for return within 14 days of delivery. Items may be returned for store credit only. We do not offer refunds at this time.  

For a return authorization, please email us at info@shopmortimer.com referencing your order number and reason for the return/exchange. We will get back to you with a Return Authorization Letter within 2 business days. 

Items must be unworn and in original condition and must be accompanied by a Return Authorization Letter.  

Upon receipt and inspection of your return, a credit will be emailed to you in the form of a discount code.  Your discount code is valid for 90 days from date of issue.  Shipping costs are non-refundable. Return and handling shipping costs on exchanges are client responsibility.